Donation Refund Policy

Durga Foundation is a non-profit organization committed to transparency and accountability. Donations made to Durga Foundation support our charitable programs and social welfare initiatives.

1. Voluntary Donations

All donations made to Durga Foundation are voluntary. Donors are encouraged to donate after understanding the purpose and nature of our activities.

2. No Automatic Refunds

As a general policy, donations once made are non-refundable. This is because donated funds are promptly allocated to support ongoing programs and operational needs.

3. Refunds in Exceptional Cases

Refunds may be considered only under the following circumstances:

• Duplicate transactions

• Incorrect amount charged due to a technical error

• Unauthorized transactions reported within a reasonable time

Any such refund request will be reviewed on a case-by-case basis.

4. Refund Request Process

To request a refund, donors must contact Durga Foundation within 7 days of the donation date by providing:

• Donor’s full name

• Transaction ID / Reference number

• Date and amount of donation

• Reason for the refund request

📧 Email: durgafoundation393@gmail.com

5. Refund Approval & Timeline

• Approved refunds will be processed through the original payment method.

• Refund processing may take 7–10 working days, depending on the payment gateway or bank.

6. Tax Exemption Disclaimer

If a donation receipt has already been issued, any applicable tax benefits associated with the donation will be revoked upon refund.

7. Policy Updates

Durga Foundation reserves the right to amend or update this Donation Refund Policy at any time. Changes will be effective immediately upon being posted on the website.

8. Contact Us

For questions or concerns regarding donations or refunds, please contact:

📧 Email: durgafoundation393@gmail.com